Joined forces to modernize Egypt’s administration processes
MACH is digitalizing public offices – not just in Germany, but also in other countries around the world. The latest digitalization project on the international stage is currently taking place in Egypt. Within the scope of the project “Strengthening Reform Initiatives in the Public Administration,” MACH is collaborating with German Corporation for International Cooperation (GIZ) and the Central Agency for Organisation and Administration (CAOA) to push forward with the digitalization of the country’s public sector.
At CAOA’s headquarters in Cairo, Christian Rupp (Chief Innovation Officer) and Linda Oldenburg (Head of E-Government Consulting Division and Head of Process Management), both from MACH AG, organized several workshops. Their goal: To develop services for the administration workers that enable CAOA to become even more customer-centric, by leveraging process management and methods of innovation. As a result, together with MACH AG, the administration processes were optimized and prototypes for e-government applications were generated, which shall now be developed further.